Terms & Conditions

The following terms of use apply only to the use of and purchases from Ezaecustoms.net The terms "you", "your" and "yours" refer to the user/customer utilizing our website to purchase services or merchandise ("Product") or to browse our website. The terms "we", "us" and "our" refer to Ezaecustoms.net

Disclaimer of terms of service for all discounted deals by ezaecustoms.net, living social, groupon and 

amazon local deals for Ezae Custom Works website.

We do not refund any funds for services 

Appointments are required and subject to availability.

Merchant cancellation/re-sheduling policy of 24 hours applies; voucher subject to forfeiture.

Merchant may redeem voucher when booking Appointment.

Technicians will give you an courtesy call when in route to your service location.

Please answer this call it is very important appointments can be cancelled and or rescheduled if theirs no phone confirmation before the technicians are in route to your service location.

Please remove all personal items from car/truck prior to service we are not responsible for any items lost. 

Pricing is not final until service tech reviews vehicle being serviced. Additional fee's may apply. By booking your appointment online you agree that your name matches the name on your credit/debit card and you authorize Ezae Custom Works to charge your form of payment for services and or cancellation fee's. There is a $30 Fee for each 30 mins it takes for us to remove items. Any appointment cancelled less than 24hours from appointment time may be charged a $60 cancellation fee. In the event that our service tech arrive at your location and your appointment is marked as a no show you may be charged a 100% cancellation fee. Trying to reschedule just to beat these terms will result in still being charged a $60 cancellation fee. Although we love and appreciate our customers, in order to ensure high quality and excellent craftsmanship, our technicians require an atmosphere with minimal disturbances. There is a $25 dollar fee after 3 disturbances and $60 after 5 disturbances from customer while working. Apartment/Condo customers requesting service must have authorization from management office prior to service. 

Customers requesting service without authorization will be charged $60 up to 100% cancellation fee. We aren't responsible for any lost times. Each an every vehicle that is serviced comes with a worry free 7 day detail guarantee if there are any issues we will fix it at no charge. Vehicles that are excessively dirty are subject to a higher service charge also there are no refunds on services. By booking your appointment with us you are agreeing to these terms of service.

In climate weather/Winter conditions prevent our Mobile Detailing Professionals to perform professional Car Wash Service's using water under 32¤ 

**Valid for cars in average condition only; extremly neglected or excessively dirty vehicles will be charged an additional fee vehicles with pet hair will be charged an additional fee**

Distant restrictions apply. Service area includes 25 mile radius of 20603, Due to fuel prices increasing we now charge a mobile service fuel fee of $15-$35 based on your location.

Technicians will need travel charges and voucher at the time of arrival at your service location no services will be provided until fees and voucher are redeemed.

One valid voucher per vehicle discounted deals can not be combined with other deals or service's.

Gratuity, our service techinicians are noting that certain areas that we service customers are not providing gratuity on discounted deals and services. Now when this is done your zip code will be removed from our service area for Discounted deals and you will be required to pay full price. We are sorry for the inconveinance but we will ensure that our valued customes arent effected and we are ensuring our service teams are not being neglected on their hard work and time.

Rain & inclimate weather,  we try not to send our technicians out in the rain due to electrical hazzards using equipment but if you happen to have your prestine vehicle rained upon right after an service we offer next day 

Re-Cleans for Always Clean Program holders only we do apologize for any inconveinance but please try and be aware of weather conditions when booking and purchasing one of the basic detailing packages. 

Disclaimer of warranty for Ezae Custom Works website

We provide our website and its contents on an "AS IS" basis and make no warranty or representation regarding any Product, either express or implied, including the warranties of merchantability, fitness for a particular purpose, and non-infringement, which are hereby expressly disclaimed, unless otherwise stated herein. 

Errors on our website

Despite our efforts to ensure that the information on our website is accurate, complete and current, there may be instances when information about a Product contains inaccurate or incomplete data, including data about the Product's price or availability. We make no warranty or guarantee that the information on our website is error-free, complete, or current. We reserve the right to correct errors and/or update the content on our website at any time without notice. We also reserve the right to refuse or cancel any order containing any error or inaccuracy, including after the order has been submitted, whether or not the order has been confirmed and your credit card charged. If your order is canceled after your payment has been processed, we will issue a full refund to the original pay type. 

Limitations and exclusions

We reserve the right to change Product pricing, terms, specifications and warranties without notice. In addition, we may revise these terms of use at any time by updating the website. Online sales are intended for, and limited to, personal use and domestic sales only. We reserve the right to limit the number of Products sold, including the right to prohibit sales to re-sellers. Prices do not include shipping, tax or insurance. We disclaim all responsibility for the accuracy of any map or direction presented on our website. 

Damages

In no event shall Ezaecustoms.net, their respective officers, directors, employees, representatives or agents be liable for special, incidental, consequential, punitive, indirect, or other special damages, including but not limited to, loss of data, use, or profits, however caused, whether for breach of contract, negligence, or otherwise, and whether or not we have been advised of the possibility of any such damages. 

Order cancellations

We are unable to refund any online purchase from the time your order is placed (when you click the Submit Order button) until your Product is received by you and returned to us. If you are not completely satisfied with your purchase after receiving your Product, please review our return policy to determine your preferred method of return. To cancel your order, please contact our Customer service department at customerservice@ezaecustoms.net

We do not refund any funds for services 

Trademarks

All product names and company logos mentioned herein are the trademarks of their respective owners. 

Copyright notice

All content on this site is the property of  Ezaecustoms.net or its content suppliers and protected by U.S. and international copyright laws. Users of this site may use the content and software on this site as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this site is strictly prohibited. 

Changes

Services, Fee's, Models, features, pricing, terms and conditions of sale are subject to change without notice.